Shipping policy

United States Shipping and Delivery Times.

We offer free shipping on orders over $69. All orders are shipped directly from our USA warehouse we typically ship via FedEx, UPS, and USPS services unless otherwise specified.  Delivery times vary but usually are between 1-6 business days depending on the distance from the warehouse. 

Order Processing

We process all orders every day (excluding weekends and holidays). Once your order is processed you will receive an email stating that your order was shipped.

Most of our orders ship within 2-3 business days (excluding weekends and holidays). 

Order Tracking

Once the order has shipped, the tracking information will be uploaded so you will always have a status of your order. However, some delays possible. 

Order Receiving 

In some cases, we may need a signature at time of delivery.  If you are unavailable to sign and receive shipment after 3 attempts and the shipping carrier returns the order, you will be responsible for 20% restocking fees and shipping charges on products that are returned to our warehouse. 

Inclement Weather Advisory

Deliveries may occasionally be delayed due to inclement weather (snow storms, etc.), including natural disasters. Please check directly with the delivery carrier for your order if your package has been delayed. Advance Design Hardware is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions, and we will not issue refunds (full or partial) should these circumstances arise.  

Alaska, Hawaii, Puerto Rico & International Shipping

In the meantime, we do not offer to ship outside the 48 contiguous States.

Expedited Shipping

We can ship our items by expedited service including 2nd day, and 3rd day. Real-time expedited shipping quotes are available either during the checkout process or calculated on a case-by-case basis.