Returning an order
Advance Design Hardware intends to provide hassle-free returns.
To start the return process for your order, please copy and paste this link to your browser: https://advancedesignhardware.com/apps/parcelpanel-returns.
Enter your order number, email address or phone number in the fields and click Start Your Return.
Since the return is under our return policy, you will receive an email that your return request (RMA#) has been approved. If the return results from our error, we will email you a UPS return shipping label within the next 24 hours. Please do not return products without authorization; you will not receive any refund or credit.
Please remember that we do not refund any shipping costs, and we are not responsible for any return shipping cost except if the return is a result of our error.